Testimonials
The following are testimonials from customers, partners, senior leadership, colleagues, and team members about Michael Davis.
“In working on several projects and building a few joint venture structures, as well as sitting on panels with Michael, I’ve seen many different sides to his myriad of abilities. Simply put, Michael is one of the most talented strategic thinkers AND implementers I’ve ever had the pleasure to work with. He is genuine, real and honest; he has a way of making things happen more easily, with excellent long term probabilities of success, since he has both accounted for, understood and factored in each variable along the way. His innate understanding of technology, risk management and strategic positioning is balanced with a strong empathy for the human condition which results in a strong tendency for getting things done efficiently, with good morale and excellent returns on investment. I would highly recommend Michael without hesitation to anyone who is looking to vastly improve their organization with a single hire. He brings a broad spectrum of talent, ability and a contagiously positive attitude to the game. Please contact me for further comments, if needed.”
Andy Greider, Chief Dot Connector & Owner, Marketing Pedagogy
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“Michael is a very knowledgeable and service oriented manager; his professionalism and commitment was key in dealing with difficult decisions during the time we worked in the same team, he was in the supplier side with HP while I was the customer in Unilever. Michael was part of the leadership team in one of the biggest client services outsourcing implementation initiatives in the region, in that role Michael´s ability to deal with different cultures and positions in a constructive and respectfully way made the difference.”
Guillermo Garcia, IT Director at Unilever AN Cam – hired Michael as a IT Consultant
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“I worked with Michael -on the client side- on a rather difficult project. We where both assigned to turn that project around and I was really glad to have him there, since he made the task at hand so much easier. He is not just very bright, but he has extraordinary people skills that make him an effective communicator and a great relationship builder. His vast experience in the IT field was key to handle the complex scenarios we had to deal with and his constant commitment to find the best and right solution was impressive. He is someone who definitely makes a difference.”
Guillermo Cremerius, IT manager Unilever Latin America – hired Michael as a IT Infrastructure Services
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“Work with Michael was a pleasure because as a top executive I’ve learned many things, from basics to expert ways to drive a business. Unilever is a challenging client in a complex environment and his abilities to manage expectations and drive our efforts to attend client’s requirements were key to achieve success getting real the outcome to be one of the largest accounts globally for HP. I would like to have second chances to work with people like him.”
Rodrigo Martineli, Account Delivery Manager, HP
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“We can say that Michael is the best escalation manager that we had , since we had two crises of our failure in information systems and led to efficiency and effectiveness of the solution, leading high performance teams with a success outstanding.”
Gonzalo Orjuela Peña Information Technology Director, Telefonica Moviles
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“I had opportunity to work with Michael in many deals, projects and initiatives but the most important for HP was Unilever and he was the Client Executive Mgr for Latin America. Michael has a critical participation during this process and his leadership at Latin America helped HP to improve the customer loyalty and signed a global contract. I am comfortable to recommend Michael.”
Wilson Ferreira Junior, Latin America Transition Executive, Hewlett Packard
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“I have worked with and for Michael for the last five years. He is both a good manager and a good colleague. As a manager he is knowledgeable, patient, loyal, and understands that his success is connected with those who work for him. As a colleague he is a talented and tireless worker who you can count on to do his part correct and on time. I would not hesitate to work for or with him any time.”
Donald Meyer, Program Manager, HP
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“Michael is a very experienced leader who creates an excellent atmosphere for the group to perform its tasks. Additionally he is customer oriented and committed to finding the best solution to all his customer’s objectives. I enjoyed working with Michael at Unilever project.”
Paulo Roberto Bertaglia, Services Principal, HP
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“Michael has the unique talent to solve problems quickly. He effectively communicates at the technical levels as well as at the highest executive levels. Michael is the person one would give the hardest, most complicated and sensitive problems to when there is no room for failure.”
Johnny Webb, Manager – NonStop Escalations, HP
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“I had the opportunity to work with Michael on multiple occasions over several years. Michael was a member of an extraordinary team of specialists who managed extremely sensitive customer account situations. The EXACT team was (and still is) one of the key assets that our company has for managing extreme situations. By definition Michael and his peers have capabilities that are extremely rare. At one level, their capabilities are very high. They must be highly intelligent, very resourceful, and have superb management skills. The final level of capability that they must posses is the ability to manage complex technical and business issues under conditions of extreme stress and delicacy. It is hard to state this adequately without sounding extreme, but their jobs are to be involved in some of the most extraordinary technology challenges in the world, situations in which the functioning of entire financial markets, communications networks, or the like are involved. Michael has demonstrated that he is a peer of the very best in the world at managing situations of this magnitude. Each of these people brings a unique combination of capabilities to the role. Michael brings elements of style, poise, and a level of calm management that is literally transcendent. Since our time working together, Michael has progressed to more advanced business roles. He has been given the opportunity to use his knowledge and skills to drive multinational programs with some of the largest corporations in the world. He uses his capabilities to create projects that preclude such challenges. His skills have transitioned from extraordinary management in reaction to challenges, to extraordinary management to prevent the occurrence of such challenges. The people I recommend are generally at the ‘top of their class’ in capabilities. Michael is at the top of a class that is extraordinarily exclusive to begin with. I recommend Michael for any position that requires a combination of sound technology and business skills, with the added note that he has very high levels of formal knowledge in program management, and a literally unique capability to manage executive relationships under the most trying circumstances.”
Rene Champagne, Director Telecomm Business Development, Hewlett-Packard
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“My experience working with Michael Davis began with Tandem Computers in 1998 and continued until late 2005 when I retired. At the 2005 date, we were both employed by Hewlett Packard assigned to the NonStop Executive Action Team (EXACT). Selected to act as ombudsmen for Tandem Executives, this elite group of four system analysts were tasked with solving extraordinary customer problems for NonStop customers which included Telephone Companies, Airlines, Banks and Stock Exchanges. We worked with customer Executives and Board Members as well as Senior Executive Managers, internal (company) and external consultants, developers, & Support Groups in order to resolve challenging issues and achieve customer satisfaction. Our tasks were to turn-around badly deteriorated business situations generated by changes to the environment, software, hardware, and/or peripherals in the customer’s business operation. While we were in this position, Michael successfully handled numerous international assignments in Australia, China, Chile, Brazil, as well as assignments in the United States. The work demanded crisp and clear communications with the customer and its business, development and operations teams and committees. Also required were succinct, regular and timely status reports. Assignments were chartered by Tandem Senior Executives and lasted several weeks to several months. The EXACT members handled numerous active accounts simultaneously. Exceptional performance above and beyond normal business practices was always expected by the customer and Tandem’s Executives. Michael consistently excelled in handling his accounts. In addition, he contributed valuable information and insights to other EXACT members regarding their customer situations. Some of the more notable customer situations included: • a flood of the commodities exchange computer room, • a fire in a major international bank’s computer room, • a fire in the computer room of a major department store retailer, • the anticipated threat to all software at the 2000 New Years • 9/11 (which affected several Tandem customers installations), • a diversification of computer sites for stock exchanges, • creation of mirror sites for a stock exchanges, • disappearance of a stock exchange’s customer account files in transit to storage, • planning and implementation of hardware upgrades at numerous international accounts, • difficult environments due to electrical supply methods and radiated electrical noise, etc. Michael’s work ethic, communication skills, personal and professional integrity are first rate. He would be an asset to any organization or endeavor that requires intelligence applied to complexity.”
Joseph F Bailey, retired Ombudsman
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Commitment to Excellence Award
This award is being given to Michael Davis because of your success at managing the toughest and most sensitive business situations in the company’s history. Among them have been the Tandem personnel issues associated with BCI/Santiago, the US AirForce issues which spanned the entire business relationship from system performance and security, contracts, and international law. Add to this AOL and the S7000k installation problems in which you, with your take-charge attitude, directed the replacement of approximately 200 processors during live testing and the resolution of not one, but two critical data integrity problems. I am aware that you were away from home for the last couple of months, canceled personal vacation time, and stayed on top of every problem.
You demonstrated the qualities and characteristics the Commitment to Excellence Award was designed to recognize. Congratulations on your selection to this elite group of recipients.
Jorge Helmer, Vice President Customer Support Organization, Tandem Computers
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“Michael is an inspired leader who always directs us to better results and performance. He always demonstrated his passion for work and customers. His profile is an supportive manager helping team talents to shine.”
Fernando Travençolo, Service Delivery Consultant, Hewlett-Packard
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“Michael managed our Latin American Solution Excellence Office. Michael’s reputation and deep relationships were key reasons we selected him to lead the roll-out of this new program into Latin America. Michael has contributed at a high level – establishing connections with each major country General Manager/VP and integrating our office with key sales processes – surmounting barriers with his tenacity. He is the “face” of the SEO across all LAC region, and quickly establishes a level of credibility that make account sales leaders eager to introduce him to CIOs. He’s an excellent mentor and manager for his direct reports and drives their contribution to our bottom line like a bulldog. He is affable, inquisitive, and easy to talk to. I am very pleased to recommend Michael and feel he is a tremendous asset.”
Keeley Collins, Manager, Americas Region – TSG Solution Excellence Office, HP
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“Michael is an outstanding professional with proven leadership skills and ability to operate successfully in multi-county, cross-organizational environments. He also has an impressive IT industry knowledge that grants him a high quality balance between technical and management competences. He is capable of sucessfully dealing with difficult and complex situations through his excellent problem solving and analytical skills. I do remember situations where his flexibility and creativity allowed to saved situations when all seemed lost. I feel proud and honored to have had Michael on my team.”
Jose Andrade, Services Business mgr, Hewlett-Packard
